What is website accessibility?
The World Wide Web Consortium (W3C) is the organisation responsible for developing web standards. The W3C states that: "Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them."
For a full definition, and to see what accessibility means for all website users, please see the W3C website.
While we try to make new content accessible to all users, we can't guarantee that every part of each site page will meet everyone's accessibility needs.
Our website features in-built tools to enable users to alter the way content is viewed using standard templates, e.g. the ability to alter text size.
Standard web browsing software offers options to allow users to alter the way they view content, and we do not deliberately override these options. Our websites explain how to use these tools.
There is some content which is difficult to publish in a way that is fully accessible.
What we do to improve accessibility
We try to ensure the content of this website meets the requirements of the international WCAG 2.1 AA accessibility standard. This is the minimum standard considered to be acceptable for public sector websites.
Content that is not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Get in touch
If you find a piece of content which you feel is not accessible, or if you would like any content in another format, please contact us. We will do what we can to make the requested information available in an accessible format.
Write to us at:
River Park House, 225 High Rd, Wood Green, London N22 8HQ
Preparation of this accessibility statement
This statement was last reviewed on 23 November 2020.